Jump to content
Zero 88 Community Support Forum
FLX S24

Showtec Spectral M1500 Q4

Recommended Posts

 

My Showtec Spectral M1500 Q4 fixtures do not seem to be supported by ZeroOs.

 

I have tried Showtec Spectral 1500 Zoom but the “FULL” 25 Channels do not work. When using 17 Channel or Tour Mode the colours work OK. Trying to Zoom causes the Fixture to hang up.

 

I am a Mac user and cannot use your Fixture Tools. What can I do?

The manual is here:  https://www.highlite.com/media/attachments/MANUAL/43547_MANUAL_GB_V1.pdf

 

Best regards

 

Pete

Share this post


Link to post
Share on other sites

Hi Pete:

Requesting new fixture profiles

To requests new fixtures, please email us, ensuring you supply full details of the fixture (Make, Model, Mode) and a download link to the Operating Manual.

FixtureSupport@Zero88.com

Share this post


Link to post
Share on other sites

Hmmm, interesting. I posted a similar fixture request to the fixturesupport email on Monday at 10:04, got an auto-ack email at 10:05 and Tyler emailed on Tuesday at 16:24 to say someone would look at it within a day.

Edward/Tyler usually look at the Forum daily so I'm surprised it's not been picked up by now. Could you try the email again and check you get the auto-ack email within a few minutes?

 

Kevin

Share this post


Link to post
Share on other sites

Hi Pete,

37 minutes ago, FLX S24 said:

Thanks for the reply.

I sent an email on Sunday evening to that address and I still have not received a reply. It is now Wednesday.

 

There have been quite a few fixture requests since Christmas however the team are working through them. We'll get back to you with a fixture file ASAP.

Edward

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.