marcopolo Report post Posted November 23, 2018 Hi I note there are several significant changes with the new FLX software especially in setup. Is there a manual update as the current version as an example among many things that differ shows a home setup screen I cannot find any more in setup etc. Thanks Mark Quote Share this post Link to post Share on other sites
Edward- Z88 Report post Posted November 23, 2018 Hi Mark, There have indeed been many changes since the manual was written. In the next software release, ZerOS 7.9.5 will bring further changes and enhancements to Setup. We are therefore keen to release an up-to-date ZerOS manual at a time when it will be applicable for the longest period possible. For configuring Home values, this is now done outside of Setup. Instructions on how this is done can be found on the knowledgebase below.. http://support.zero88.com/1011411491 For a full list of articles for FLX, see below... http://support.zero88.com/Consoles/FLX/ Hope that helps, any queries let me know. Edward Quote Share this post Link to post Share on other sites
marcopolo Report post Posted January 14 Thanks for the above. I found this in the repositories of your site. It is not 100% right, as it is for a different desk (Orb) but very useful: https://zero88.com/manuals/orb_quick_reference_sheet_issue_1.pdf Any chance of a full one for the FLX? It saves a lot of time when introducing people to the desk! Quote Share this post Link to post Share on other sites
Edward- Z88 Report post Posted January 15 Hi Mark, We don’t have a Quick Reference sheet for FLX. But this is definitely something we can look to create. What we do have is a FLX syntax overview available here... http://support.zero88.com/1011387501 Hope this helps, if there’s anything I can do to help let me know. Edward Quote Share this post Link to post Share on other sites
marcopolo Report post Posted January 15 Thanks a quick reference sheet would be brilliant, does not need to include the setup phase, but to include this too please http://support.zero88.com/Legacy-Products/Legacy-Consoles/Legacy-ZerOS/ORB-XF/1011707591/What-does-the-Output-Window-show.htm Plus a quick bit about Cues and Tracking as that catches everyone out and they end up in a mess! Mark Quote Share this post Link to post Share on other sites
Edward- Z88 Report post Posted January 15 Hi Mark, No problem, I’ll take a look into this for you. Edward Quote Share this post Link to post Share on other sites
marcopolo Report post Posted February 25 Hi Edward - did you do this? Thanks Mark Quote Share this post Link to post Share on other sites
Edward- Z88 Report post Posted February 25 Hi Mark, Hope you're well. This hasn't been created yet, due to ZerOS 7.9.5 development. I haven't forgotten, and will look to create this when the next software version has been released. All the best, Edward Quote Share this post Link to post Share on other sites
van den abbeele Eric Report post Posted March 1 hello, yes a updating Manual will be good for all news users. I can see and French forum some users that are looking after a update manual for having a good FLX experience... Take care Eric VDA Quote Share this post Link to post Share on other sites
van den abbeele Eric Report post Posted March 2 Hello, I come back to the manual ... I am aware that documentation takes time (and therefore money) But currently on the side of the manufacturers, it is often what is lacking! And if we find a lot of videos on the side of the Grand MA, and in all important languages, often new users are a bit delivered to themselves ... Other solutions that is not always easy, it is going through training courses that are often in Paris, and so in addition to the cost of the training course and travel, you have to pay hotel nights .... so that the training comes back to the price of the FLX + Wings ... So I think the documentation and user support aspect is an important thing to do better than the competitors ... To know that if the FLX is a console easier to use Chamsys, just released a live contestant and I think other brands will try to go in this part of the market ... So we come back to documentation and help new users of Zero88 products ... Think about it and may appeal to your community of users, could be an advantage for you! A good day Eric VDA Quote Share this post Link to post Share on other sites
Edward- Z88 Report post Posted March 2 Hi Eric, We definitely agree. We think it’s very important to support customers to ensure they can get the most from the products. An updated manual and more videos are definitely something that will be released in future. In the meantime, you may find the knowledge base a useful resource... http://support.zero88.com/Consoles/FLX/ Edward Quote Share this post Link to post Share on other sites
marcopolo Report post Posted March 4 Please please please can you update the crib sheet soon. I really need it when I go into schools. This is your future customer base !! They just want to get stuck in and not sit down with the videos .... Think cheat sheet and you have them. Is it a long till the next version is out????? Thanks Mark Quote Share this post Link to post Share on other sites
Edward- Z88 Report post Posted March 4 Hi Mark, ZerOS 7.9.5 is still currently work in progress. Unfortunately I cannot give a release date on this yet. Would having access to the latest beta version of ZerOS be of interest to you? If so please drop us an email to support@zero88.com requesting to have beta access, and we’ll be able to add your forum account to the group. Another guide that you may find useful in the meantime, is our console training notes. These are available here... http://support.zero88.com/988886531 Hope this helps, Edward Quote Share this post Link to post Share on other sites
marcopolo Report post Posted March 8 Thanks - that will help a lot Quote Share this post Link to post Share on other sites
Edward- Z88 Report post Posted March 8 31 minutes ago, marcopolo said: Thanks - that will help a lot No problem, let me know if there’s anything else I can do. Edward Quote Share this post Link to post Share on other sites
