George Posted November 13, 2018 Report Posted November 13, 2018 Hello, I recently installed PhantomZeroOS to be able to gain experience of the controller on my pc as there I need to learn how to use it a bit more before the event but I don't have access to the controller. I downloaded it but when it came to running it I chose OrbXF as the desk (the desk I need to get used to) but all the options below off monitors front panels and lcd's where greyed out, I thought nothing of it but when it came to pressing the go button it just displays a white screen for half an hour and then I checked in task manager and it had crashed, since then I have tried running it in compatibility mode but none of it seems to be able to get it to work. Quote
Edward Z88 Posted November 13, 2018 Report Posted November 13, 2018 Hi George, That sounds odd. Can you confirm you are running PhantomZerOS version 7.9.4? You can find out by clicking About. It is correct that until you press Go, the tick boxes are greyed out, as Phantom ZerOS needs to know which console you are using before showing which windows are available to open. You should find when opening the software, you can choose the desk type from the drop-down, click Go, and then choose which windows you wish to Show or Hide with the tick boxes. Hope this helps, Edward Quote Edward Smith Product Specialist Email Support
George Posted November 13, 2018 Author Report Posted November 13, 2018 Hello Edward, This is the version I am running, I selected the desk and they stay greyed out, I then press go and that's when the screens just stay white. Quote
Edward Z88 Posted November 13, 2018 Report Posted November 13, 2018 Hi George, Great thanks for that. After pressing Go and hovering over the tick boxes, if they haven't already become available you should then be able to use them Edward Quote Edward Smith Product Specialist Email Support
George Posted November 13, 2018 Author Report Posted November 13, 2018 When I press go all it does is launches 3 white screens and I can't go back to the screen with the tick boxes. Heres a screenshot of what happens Quote
Edward Z88 Posted November 13, 2018 Report Posted November 13, 2018 Hi George, I haven't seen that before. What operating system are you running on your PC? Have you tried restarting your PC since installing PhantomZerOS? Edward Quote Edward Smith Product Specialist Email Support
George Posted November 13, 2018 Author Report Posted November 13, 2018 Sorry for wasting your time, just restarted it and its working fine. Thank you for your help Edward. Quote
Edward Z88 Posted November 13, 2018 Report Posted November 13, 2018 Hi George, No problem at all thanks for letting me know. Glad it is now working. Edward Quote Edward Smith Product Specialist Email Support
LJ-Rick Posted January 6, 2019 Report Posted January 6, 2019 Hi, Are you working on a version of Phantom ZerOS for Mac? Rick Quote
Edward Z88 Posted January 6, 2019 Report Posted January 6, 2019 Hi Rick, Not currently unfortunately. You may however be able to use a service such as WineBottler to run PhantomZerOS on Mac. This request is logged on our software tracking system as ZOS-1231. Edward Quote Edward Smith Product Specialist Email Support
robske_110 Posted January 21, 2019 Report Posted January 21, 2019 wine 4.0-rc5 is running Fixture Type Editor and PhantomZerOS very well. File system access also works, not sure about networking/Capture stuff. Quote
Edward Z88 Posted January 21, 2019 Report Posted January 21, 2019 Hello, 25 minutes ago, robske_110 said: wine 4.0-rc5 is running Fixture Type Editor and PhantomZerOS very well. File system access also works, not sure about networking/Capture stuff. Thanks very much for letting us know. Edward Quote Edward Smith Product Specialist Email Support
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