upgrading from ZeroOs 6.0.0.0

[Harry Kerver]

I',m trying to upgrade the Os software (Orb) from 6.0.0 to the latest version.
I've downloaded and extracted the software to a USB driver (I don't have the original USB driver from Zero88).
The table doesn't recognize the USB driver. So when restarting the table, it just goes back to it's normal mode.

What am I doing wrong?

Could use some advice here.

[kgallen]

ZerOS 6.0.0 is very old. There is probably a more convoluted mechanism to update to something much newer. Once you're on the newer version (7.9.4) then future upgrades are probably more plug-and-play as we expect these days. I'm not familiar with Orb, but have you checked the desk menus/looked in the manual for the software upgrade mechanism? Did you put the new software in the root of the USB stick (i.e. not in any subfolder)?

Hopefully Edward or Jon will be along shortly to give you the proper instructions! However you could have a look around on the forum for posts from users with similar requests.

[Harry Kerver]

Thank you very much,

Indeed I've checked the manual and looked for it in this forum, but didn't find an answer yet.

Hope Edward or Jon can help me on this one.

[Edward Z88]

Hi Harry,

Instructions on how to install ZerOS 7.9.4 onto your ORB can be found in the Release Notes, that are available to download with the console software and PhantomZerOS here...

https://zero88.com/forum/files/file/17-zeros-794/

Download the USB Install Creator application onto a PC, and after unzipping/extracting run the application. Insert a USB Memory Stick into your Windows PC when prompted and follow the on screen instructions of the USB Install Creator. After a few minutes, the install creator will instruct you to remove the USB Memory Stick, which now contains the software update for the console. Remove the USB Memory Stick from your PC and insert it in one of the console's USB ports, preferably the one next to the Ethernet port. Power on the console and it will automatically boot into the software update application. It is recommended that you have a monitor, keyboard and mouse connected to perform this update. Press the [Install ZerOS] button on the monitor and the software will be installed. Once the update is complete, you can remove the USB Memory Stick and reboot the desk. At this point your desk contains the latest software.

As Kevin mentions, future software updates may now be loaded into the console as simply as loading a show file.

Hope that helps, any queries let me know.

Edward

[Harry Kerver]

Hi Edward,

I followed these instructions a couple of times, but the console doesn't recognize the usb installer.

[Edward Z88]

Hi Harry,

OK thanks for letting me know. What size USB storage device are you using? We recommend in the range of 1GB to 8GB. Have you tried a different USB storage device?

If that doesn't help, try following the guide below and see if that helps you...

http://support.zero88.com/Consoles/ORB-XF/998317101/Advice-when-performing-ZerOS-software-upgrades.htm

Any queries just let me know.

Edward

[Harry Kerver]

Hi Edward,

I've tried several USB devices. Also made sure the had a MBR on it. But still the console doesn't recognize any of these.
Is there a possibility to obtain a new USB storage device from Zero88, if that seems to be the problem?

Could it be that the old version (6.0.0) needs another way to install the new software?

[Edward Z88]

Hi Harry,

OK thanks for trying that. 

Each version of software is entirely independent from one another, therefore it doesn’t matter what software version you are running and which you are trying to install. 

If that method didn’t work, then you may want to try modifying the console’s BIOS setting. Only do this if you feel competent to do so, as incorrect BIOS modification could result in the console becoming temporarily unusable. 

For instructions on how to change this, see the instructions below...

http://support.zero88.com/Legacy-products/Legacy-Consoles/Legacy-ZerOS/ORB-XF/1029171021/ORB-Series-Software-Update-Issues.htm

If you have any questions regarding this, please contact support@zero88.com, and one of the team will be able to guide you through. 

If you have any queries let me know. 

Edward

 

[Harry Kerver]

Hi Edward,

I've followed the instructions regarding modifying the console’s BIOS setting and that totally worked!
Thank you so much for your help!

I'm a happy man 🙂

Harry

[Edward Z88]

Hi Harry,

Great, really glad to hear it!

For future software updates, it will be as simple as plugging in a USB stick with the downloaded software on, tap SETUP -> Load File, and load it in. 

Any queries let me know.

Edward

[Harry Kerver]

Hello,

Yesterday I've updated the latest ZeroOs software for the Orb desk.
When I want to program a submaster, it shows the playback directory.

According the old manual I have to:

Hold SETUP and press the select key above a playback etc. but that doesn't seem to work.

I could use some help on this one?

Regards,

Harry Kerver

[Jon Hole]

Hi Harry,

There's a list of significant changes available here: http://support.zero88.com/988876801

There's also a PDF download at the bottom, which might be worth printing and keeping with the console.

Jon