have strange things on FLX....

[van den abbeele Eric]

Hello,

today I went on a new show and I had strange things ....

0 / Before starting my new show I did a "Reset Desk" of the FLX!

1 / I enter a fixture 1 (dimmer chanel) with for example the DMX channel 150.
I want to add a second DMX channel eg 180. (function add DMX) All is well.
And I enter a last number, for example the 210, and when I validate the addition of the last channel. I find myself with
150
180
210
and 211 ...
I delete everything thinking I made a syntax error.

I start again, with 150, 180 and 210 in DMX channels and I find myself again with
150
180
210
and 211 ...
I do not understand how the 211 can come in the group alone without being added with the numeric keypad of the FLX ...

2 /
Conversely, sometimes when I'm adding DMX numbers,
For example,
205
Then the 209, no worries.
And if I want to add for example the 221 I have a display that the number is already used ... I cancel the addition to look on the table DMX what it is ... And the number is not utlise ... I repeat everything from the beginning and I have the same sentence that the number is already used ...
The only solution is to use a new fixture to add the DMX channel and more ... But that limits me the choice of fader ....

3 / Last thing Last night before arriving today at the show I had a reset desk to erase everything.
This morning when I plugged the console, and I plugged in it I realized that all the fixtures erased yesterday had returned and so I had to redone a reset desk ...

End of my questions and strange things ...

what should I do to solve the various worries that I have seen this morning and today.

thank you so much

Eric VDA

 

--------

 

Bonjour,

aujourd 'hui je suis reparti sur un nouveau spectacle et j'ai eu des choses etranges....

0/ Avant de commencer mon nouveau spectacle j'ai fait un "Reset Desk" de la FLX !

1/ je rentre une fixture 1 (Dimmer chanel) avec par exemple le canal DMX 150.
Je veux rajouter un second canal DMX par exemple 180.(fonction add DMX) Tout va bien.
Et je rentre un dernier numero, par exemple le 210, et lorsque je valide l'ajout du dernier canal. je me retrouve avec
150
180
210 
et 211...
J'efface le tout pensant avoir fait une erreur de syntaxe.

Je recommence le tout, avec 150, 180 et 210 en canaux DMX et je me retrouver de nouveau avec
150
180
210 
et 211...
Je ne comprends pas comment le 211 peut venir dans le groupe tout seul sans etré ajouté avec le pavé numerique de la FLX...

2/ 
A l'inverse, parfois lorsque je suis en train de rajouter des numeros DMX, 
Par exemple le 
205
Puis le 209, pas de soucis.
Et si je veux rajouter par exemple le 221 j'ai un affichage que le numero est deja utlisé... J'annule le rajout pour regarder sur la table DMX ce qu'il en est... Et le numero n'est pas utlisé... Je recommance tout depuis le début et j'ai la meme phrase que le numero est deja utilisé...
La seule solution est d'utilisé une nouvelle fixture pour ajouter le canal DMX en plus... Mais cela me limite le choix des fader....

3/Derniere chose, Hier soir avant d'arriver aujourd'hui au spectacle j'avais fait un reset Desk pour tout effacer.
Ce matin quand j'ai branché la console, et que je l'ai branché je me suis rendu que tous les fixtures effacées hier etait revenues et donc j'ai du refaite un reset desk...

Fin de mes questions et petites choses etranges...

que dois je faire pour resoudre les différents soucis que j'ai pu constater ce matin et aujourd'hui.

Merci beaucoup 

Eric VDA

[Edward Z88]

Hi Eric,

The issue of ZerOS adding too many additional addresses to a fixture is an issue we're aware of, logged as ZOS-8873 on our software tracker. If you tap any of the fixture's assigned DMX addresses, rather than tapping the "Address" column header to add an additional address, the additional address is added to the fixture correctly.

17 hours ago, van den abbeele Eric said:

And if I want to add for example the 221 I have a display that the number is already used ... I cancel the addition to look on the table DMX what it is ... And the number is not utlise ... I repeat everything from the beginning and I have the same sentence that the number is already used ...
The only solution is to use a new fixture to add the DMX channel and more ... But that limits me the choice of fader ....

I haven't seen this before, and haven't been able to recreate. Were you multi-patching generic dimmers, or specific fixtures? Are you able to re-create this with your show file? If so please could you send me your show file, and I'll take a look to see what's going on.

17 hours ago, van den abbeele Eric said:

Last thing Last night before arriving today at the show I had a reset desk to erase everything.
This morning when I plugged the console, and I plugged in it I realized that all the fixtures erased yesterday had returned and so I had to redone a reset desk ...

After patching your fixtures, had you pressed SETUP to exit Setup and save your changes? FLX does not automatically save when you are inside Setup which is why you see the Saving text scroll when you exit, to save the changes you have just made to the internally memory. Therefore if you turned the console off whilst still in Setup those changes will be lost.

Hope that helps, if you have any queries just let me know.

Edward

[van den abbeele Eric]

Hello Edward

For the appearance of several DMX channels on a fixture, in general, I prefer to change the DMX numbers on the devices themselves. But there in the occurrence in the Theater where I was all dimmers DMX are blocked. Thus the only way to group multiple projectors is to group several DMX addresses with 1 fixture.

exemple for Face projecteurs, there s about 16 projecteurs, but need at first two dimmer fixture... But with this bug, I use in fact 6 dimmers fixtures.

 

1 / DMX Addition:
I will try for the addition of DMX address and I would see if indeed everything works.

 

2 / For my second problem, I will recover the file and send it to you.
I will also try to reproduce the problem.

3 / I can not remember if I left the Setup part or not ... But it's true that I did not think about the fact that when we leave the setup menu we see a window recording. And if indeed I stayed on the window of erasure, or just been on the window of state DMX devices, it may explain that when I turned on the FLX, all old devices were still present.

I also noticed that when one makes the copy of a cue, one also sees the window of registration.

1/ Question: From how many Wing advise you a USB HUB?
I ask you the question because I think in the coming months to buy a second pack FLX + Wing to have a help in case of trouble or breakdown.
And especially in my framework of use with many projectors I need a large number of faders.
So currently with 48 faders (FLX / Wings) I'm a little light.
And have a Wing and more to go up to at least 72 Fader, and so allow me to have live all my sources on stage.

So I think eventually go to 96 Fader, or 3 wings ... But I think also in the coming times to have a keyboard to name the CUES and Fixtures.

2/ last thing : It's when we are live.
We play the playback in order of registration, without worries. But it can happen that in a show you have to do a manual correction simply because the artists are not there or it takes on a scene. So in "chanels" mode, we change the state of a projector. Until then no worries. except that "clear" button lights up to tell us that we took hold of the recorded things.
But the trouble is that to move to the next Cues must press "Clear" to erase what we have done and make the fixture again accesible things programmed ... Except that this is sometimes a concern, because to press clear, make things disappear at once. Which aesthetically is not really pretty ...
Is there an option to make changes in live mode is effective when the fader goes up and things can return to their first state when the fader returns to its place ...?

Notice and return of use ...
For a furtur evolution of your products, I think there are some limitations that should be studied for the future.

 
1 / It is the choice to be able to use the 24 MFF is in "Chanel" or "PLayback". I think that having the choice for example 12 MFF see 6 MFF would be a plus in order to choose the configuration of its console. 

2 / The lack of space to write the name of use of each fader on an adhesive to write on it is a pity.
Indeed when using the FLX in one place, then another place and so on, the types of equipment and placement of equipment are very different.
So it is important to write what is in front, comes from the sides, counters, and all special projectors.
And so the only place possible and at the top of the faders on top and all the way down below the flash buttons. Which is not always practical. So I think that when you make evolve future products, we must not forget that the technician who will use your products, must register things.
Then it is certain that on the sound mixers, now below each fader, there are small colored LCD screens that allow to write things. But the cost of such a thing, would certainly change too much the cost of your products. (Like motorized position faders ...)

But I think the user feedback is important to you ...

So I would say that a FLX 2 could have
- more space to leave the technician's writing,
- MFF fader utlisations (Chanel / playback) separated instead of group by 24, ie to have it by 12 from the top and bottom or by group of 6 X 4 ...
- have the opportunity to put a second video screen for access to more things, especially when you can have a lot of fixtures.

- Possible effects. I understand that you are going to evolve this part there. And indeed it is important, because when the time is short, and that it is necessary to fully exploit all the projectors of a show to have more possibilities of effects on the colors and the movements would be a big plus .. And especially competed with the GRAND MA and Avolites ...

Many thanks to you Edward and thank you for your positive presence to help us!

PS: I was able to talk to you about a kind of WIKI notice that is closer to the current update, would be a big plus for the best use of the FLX.

And I think that a good part of the questions that we ask to you, and you would be with answers in this online notice close to the latest versions of ZerOs ... Think about it ... It means having time to do it, but then it's a lot of time to win ... And I think you can count on the community of users to help you better!

[Edward Z88]

Hi Eric,

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

1 / DMX Addition:
I will try for the addition of DMX address and I would see if indeed everything works.

 

2 / For my second problem, I will recover the file and send it to you.
I will also try to reproduce the problem.

3 / I can not remember if I left the Setup part or not ... But it's true that I did not think about the fact that when we leave the setup menu we see a window recording. And if indeed I stayed on the window of erasure, or just been on the window of state DMX devices, it may explain that when I turned on the FLX, all old devices were still present.

I also noticed that when one makes the copy of a cue, one also sees the window of registration.

OK let me know how you get on. Yes you sometimes see the saving text when copying cues, whilst the console saves those changes to the internal memory.

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

From how many Wing advise you a USB HUB?

Using a powered USB hub, the maximum number of WINGs you can plug into FLX is 6, resulting in a total of 168 channel/playback faders.

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

because to press clear, make things disappear at once. Which aesthetically is not really pretty ...
Is there an option to make changes in live mode is effective when the fader goes up and things can return to their first state when the fader returns to its place ...?

Your easiest option here is to use something called Programmer Time. Programmer Time is found on the last encoder wheel when you press the Z key, and when enabled, applies a fade time to programmer commands. Therefore in your scenario of putting the playback up, making tweaks in the programmer, you may then enable Programmer Time and double tap clear, and your fixtures will fade to their new information using this time, rather than snap. You can find out more about Programmer Time here...

http://support.zero88.com/1011402011/What-is-Programmer-Time.htm

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

For a furtur evolution of your products, I think there are some limitations that should be studied for the future.

Thank you very much for your comments, we highly value customer and user feedback.

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

The lack of space to write the name of use of each fader on an adhesive to write on it is a pity.

If you are using FLX on its own, when you name playbacks and channels those names appear in the MFF (Multi-Function Fader) window. This therefore mitigates the need to label the console. I do appreciate when using multiple WINGs however it becomes important to label these extra faders.

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

have the opportunity to put a second video screen for access to more things, especially when you can have a lot of fixtures.

At PLASA this year, we previewed ZerOS 7.9.5. In this version coming soon, ZerOS contains an extra external desktop, giving you your groups window and two colour windows, ideal for use with colour mixing fixtures. In this version ZerOS Remote will also be able to view a different desktop to the one currently viewed on FLX. Therefore if you connect a laptop or tablet to FLX, this becomes your second screen. You can then in theory connect as many remote desktops as you like over the network.

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

Possible effects. I understand that you are going to evolve this part there. And indeed it is important, because when the time is short, and that it is necessary to fully exploit all the projectors of a show to have more possibilities of effects on the colors and the movements would be a big plus

Yes we agree. Again when we previewed ZerOS 7.9.5 at PLASA with new auto-effects, we received great feedback on them.

On 10/22/2018 at 6:06 PM, van den abbeele Eric said:

I was able to talk to you about a kind of WIKI notice that is closer to the current update, would be a big plus for the best use of the FLX.

Feel free to email me direct regarding this. If there is any specific information you feel is lacking, then do let me know, and I'll look at adding it to our knowledgebase.

Again thank you for your comments. If you have any queries let me know.

Edward

[johnlwalker]

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