yann Posted July 17, 2018 Report Share Posted July 17, 2018 (edited) Hello, I can not run my Prolite T2236MSC-B2 display. the touch does not work, I have the blue square but nothing when I support ... I have the software 7.9.4 how to do? thank you Edited July 19, 2018 by Jon Hole Removed unnecessary formatting Quote Link to comment Share on other sites More sharing options...
Jon Hole Posted July 17, 2018 Report Share Posted July 17, 2018 Hi yann, when you see the blue square, so you see text in the middle of the screen that says “Calibration not working? Press ‘Update’ and try again.” If so, have you tried doing that? Jon Quote Jon Hole Global Product Manager, Systems and Control Link to comment Share on other sites More sharing options...
kgallen Posted July 17, 2018 Report Share Posted July 17, 2018 ... that is, press the Update key on the console... Quote Link to comment Share on other sites More sharing options...
yann Posted July 18, 2018 Author Report Share Posted July 18, 2018 (edited) Bonjour, Merci pour vos réponses. I tried but it still does not work... what else to do to have the touch screen? Edited July 19, 2018 by Jon Hole Removed unnecessary formatting & combined posts Quote Link to comment Share on other sites More sharing options...
kgallen Posted July 19, 2018 Report Share Posted July 19, 2018 Is the USB plugged directly to the back of the console (not via a hub). Is the monitor on the "supported" list (yes it is). Compatible-touchscreen-monitors-with-ZerOS-consoles Which console? (FLX, FLX-S48, Solution etc) If FLX try "Factory Reset" from Setup -> Clear If FLX under Z -> System Information can you see the touchscreen listed? Quote Link to comment Share on other sites More sharing options...
yann Posted July 19, 2018 Author Report Share Posted July 19, 2018 (edited) thank you very much ! it's OK Edited July 19, 2018 by Jon Hole Removed unnecessary formatting Quote Link to comment Share on other sites More sharing options...
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