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yann

touch screen problem

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Hello, I can not run my Prolite T2236MSC-B2 display. the touch does not work, I have the blue square but nothing when I support ... I have the software 7.9.4 how to do?

thank you

Edited by Jon Hole
Removed unnecessary formatting

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Hi yann,

when you see the blue square, so you see text in the middle of the screen that says “Calibration not working? Press ‘Update’ and try again.

If so, have you tried doing that?

Jon

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... that is, press the Update key on the console...

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Bonjour, Merci pour vos réponses. 

I tried but it still does not work...

what else to do to have the touch screen? 

Edited by Jon Hole
Removed unnecessary formatting & combined posts

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Is the USB plugged directly to the back of the console (not via a hub).

Is the monitor on the "supported" list (yes it is). Compatible-touchscreen-monitors-with-ZerOS-consoles

Which console? (FLX, FLX-S48, Solution etc)

If FLX try "Factory Reset" from Setup -> Clear

If FLX under Z -> System Information can you see the touchscreen listed?

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