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danh

MIDI Timecode problems

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Hi all,

Been having two strange issues with MIDI timecode and our FLX console. The setup I have is as follows:

Timecode coming out of an application called 'Timelord' -> into a Motu Fastlane USB -> connected to the MIDI port on the console. MIDI is being sent at 30fps and the console is set to receive it at 30 fps.

The first issue I am having is that after a certain amount of time (usually 30 mins ish, although this is very inconsistent and has previously done it within a few minutes of turning the console on) the console starts to completely ignore the MIDI timecode thats being given to it, and the only way to solve this is to reboot the console - obviously not ideal in the middle of a show.

In addition to this, a second issue we are having is that when I trigger a cue stack via midi, it also triggers all of the stacks below it. For example, I have a range of different cue stacks stored on playbacks 1 thru 24. Each cue stack has a different midi offset, so the first playback's midi starts at 01.00.00.00, the second playback at 02.00.00.00, twelfth playback at 12.00.00.00, etc.. So NO cuestacks have the same timecode trigger, which puzzles me as to why multiple stacks are triggering at the same time.

Any help would be appreciated - I realise this probably hasn't been explained too well so I apologise for that, we are less than the day before the first show and this bug has started happening!

Thanks

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Hi Edward,

I have the same trouble as shown above.
If you have any solutions for that, could you please contact me?

I have used FLX console since last manth, and this trouble has happened every other day.
It would be extremely helpful if I could receive some advice about this matter.
Thanks.

Hiro

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Hi Hiro,

6 hours ago, Hiroyuki Hayashi said:

Hi Edward,

I have the same trouble as shown above.
If you have any solutions for that, could you please contact me?

I have used FLX console since last manth, and this trouble has happened every other day.
It would be extremely helpful if I could receive some advice about this matter.
Thanks.

Hiro

I believe one of your colleagues has emailed our support address. I have replied to their email.

If you have any queries just let me know.

Edward

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Hi guys - apologies for bringing back up an old thread. I've been away from the console for quite some time, so wondered if there was any update on a solution for this? Thanks, and if you want me to try anything do let me know 

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Hi Dan,

Thanks for posting. We are still looking into this.

Are you still finding that FLX is ignoring MIDI Timecode after a period of time? Do there seem to be any common traits each time? For example, does FLX seem to stop listening at a certain timecode? 

If there’s any further information you can provide, that will help us to recreate and find the cause of the issue.

Edward

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Hi again,

Apologies it's taken me so long to get back to this! We are now in the stages of preparing for our annual dance show, so I'll be more active here now. I updated the desk a while back to 7.8.1.2 (will update to latest version again soon) and have been testing timecode again, this time without any problems. The issue I had with multiple stacks triggering doesn't appear to happen anymore, and I've had timecode running through the console without it ignoring it for quite a while now. I've yet to create a big cue stack and test it like I would during a show, but first signs seem to be good. I will post further updates soon.

Thanks guys.

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Hi Dan,

That’s great thanks for the information. I would recommend updating your software to ZerOS 7.9.5. 

Let us know how you get on. 

Edward

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