LF48 No Worky

[leejlight]

I have a Leap Frog 48 with this error message on boot up 'Disk boot failure please insert system disk and press enter'.  I assumed it was because it was running older software so i installed the latest software onto USB but still get the same message? 

[Jon Hole]

Hi leejlight,

Do you have anything else plugged into the USB ports of Leap Frog 48?

For example, a keyboard, mouse, touchscreen, usb memory stick etc?

Try unplugging all USB devices (in fact, maybe unplug everything apart from power and VGA!) and see if the message continues to display.

[leejlight]

Thanks for your reply. I still get the same message with just power and VGA.

[Edward Z88]

Hi Lee,

Sorry to hear this. It sounds as though your console will need to be serviced. This can either be done through our distributors, or direct to us. Please find your local distributor below, and contact them regrading a repair...

http://zero88.com/distributors/index.shtml

Alternatively if you'd rather the console comes back to us for repair, please email support@zero88.com and this can be arranged for you.

Any queries let us know.

Edward

[iank99]

Is the desk being toured i.e. moved about a lot or is it "living" comfortably in a control room in a venue?

There are a couple of likely faults depending on the answer to above.

If you can't find a dealer to give you a sensible timeframe for sorting it then contact me and I'll see if I can help.