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Posted

Hey,  Im currently running a show and I have encountered save issues. Essentially the desk saved the show mid programming and froze. I was forced to power off and on. I lost about. 30% of my cues. 

Every time I power down I am missing different cues and edits.

Thankfully the final show will save onto the usb stick and it seems to load okay. But its not saving onto the desk. Its not a battery error as I have had that before. This seems different . Is there a way to wipe the memory completely.?

 

I have 4 shows left and I can't risk the usb corrupting and not loading. 

Posted

Hi Shanebyrne96,

What version of software are you running?

Why are you sure it's not a battery issue? It sounds exactly like that based upon your description. If you can recreate loosing cues and edits, please can you try entering and leaving SETUP just before turning off the console - do you still loose any cues?

Jon

Jon Hole
Global Product Manager, Systems and Control

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