Touch screen monitor

[jimbo-nomads]

Have an FLX S48 with the recommended Iiyama 17" touch screen monitor. It won't work as touch screen unless it's calibrated. After calibration attached a keyboard so I could press the "Enter" key. It then works fine till it desk & monitor are powered off.

When it's all powered on I have to go through calibration every time. Any ideas?

Regards,

Jim

[Edward Z88]

Hi Jim,

If your FLX S is displaying Press ENTER to complete calibration or Press ENTER to cancel calibration, then you are running out of date software. 

The latest release software is ZerOS 7.9.3, available to download and install here...

 

Once you’ve got this installed, you should find this solves your issue. 

Edward

[jimbo-nomads]

Thanks Edward.

Planning to upgrade after the current show run finishes.

Regards,

 

Jim

[jimbo-nomads]

Upgraded & problem solved

[Edward Z88]

Hi Jim,

Great, glad that’s solved your issue. 

Any queries let me know. 

Edward

[dramatechws]

Our touch screen monitor just decided to stop working after moving the desk, can't calibrate it at all, loaded latest OS, still not doing anything - any ideas? The screen is on and displaying everything, but will not calibrate and cannot be used as a touch screen.

[kgallen]

Did you plug the USB cable back in as well as the DVI-D?

[dramatechws]

Hi, yes, both reconnected, might try a different USB cable just in case.

 

[dramatechws]

Aha, tried a different USB cable, now working, though calibration very sloooow, for some reason, noticed this was the case before.