go4more Posted March 7, 2018 Report Share Posted March 7, 2018 Hello - I'm testing my Solution with the T1731SR-B1 screen. It worked fine at Christmas however since I updated the software last month. I get the following message when trying to calibrate. 'Press update and try again' How and where do I update. Thanks Chris Quote Link to comment Share on other sites More sharing options...
kgallen Posted March 7, 2018 Report Share Posted March 7, 2018 Press the Update key. Catches me out too! Quote Link to comment Share on other sites More sharing options...
go4more Posted March 7, 2018 Author Report Share Posted March 7, 2018 I clearly wasn't pressing it in the right order - or for long enough! Quote Link to comment Share on other sites More sharing options...
Jon Hole Posted March 8, 2018 Report Share Posted March 8, 2018 Unfortunately, Iiyama (who produce these screens) appear to have two different drivers but the screens report themselves back identically. In a normal consumer's situation this isn't a problem - the correct driver is included within the box, they install it on their PC and it works. However, when we have to store all the drivers, if monitors requiring different drivers don't identify themselves uniquely, we don't know which is which... so we've had to include a manual method of switching between the drivers. Quote Jon Hole Global Product Manager, Systems and Control Link to comment Share on other sites More sharing options...
kgallen Posted March 8, 2018 Report Share Posted March 8, 2018 Whatever you do, it's always 'the other one'! Quote Link to comment Share on other sites More sharing options...
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