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Auto Cues with flash button doesn't always work


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Posted

I patched four 1-ch DMX relays 1 - 4 to the console.

The first cue I recorded to playback 1 activates relays 1 on channel 1. I then recorded a second cue to playback 1 which activates relays 2 on channel 2. In the cue settings for cue 2 I changed that this cue will be triggered with cue 1 after a wait time of 0,1 seconds.

When playback 1 was fired with the MFF button everything works as expected. Relays 1 closes and Relays 2 closes shortly afterwards. 

I then changed the playback button to act as a flash button and again everything worked as expected. Cue 1 was fired and Cue 2 was automatically fired shortly afterwards, so Relays 2 closed with a short time delay after relays 1 and both fall back when the playback button was released.

I then recorded another playback 2 where I did exactly the same for relays 3 and 4, and again changed the playback button behavior to act as a flash button.

Now something strange happened...

Playback button 1 no longer automatically triggered cue 2 in this playback. Only cue 1 was activated, the auto cue did not start... I changed the playback button back to "Go (fade)" and tried it, and the behavior was now again as expected - both cues were triggered correctly.

I then changed back the button to "flash" and also now everything was ok.

I played around a little bit an discovered, that each time I recorded another "relays cue", my flash buttons from the already recorded playbacks did not work as expected until I changed one of the playback buttons back and forth between "Go (fade)" and "Flash".

All recordings have been done with basic tracking and disabled SmartTag on the current PhantomZerOS software.

Have I done something wrong or is this a bug?

I've attached my show file. I tried to save it at the state, when the buttons stopped working as expected, but I discovered that the problem did not exist when I loaded to show into the console. So to reproduce, you will have to record another playback as explained above.

Relayproblem.isf

Posted

Hi Edi,

That is an odd one. No I don't think you've done anything wrong here, I believe this may be a bug.

I have added this as ZOS-8518 on our software tracker, for our software team to look into.

Many thanks for letting us know.

Kind regards
Edward

Edward Smith
Product Specialist
Email Support

Posted

Hi Edward,

Thanks for your response and logging it into your software tracker. Good to hear that I haven't done something wrong.

By the way you and your team are making a really great job with you fast and good support! 

Best regards,

Edi

Posted
16 hours ago, Edi said:

Hi Edward,

Thanks for your response and logging it into your software tracker. Good to hear that I haven't done something wrong.

By the way you and your team are making a really great job with you fast and good support! 

Best regards,

Edi

Hi Edi,

Thanks very much!

Edward

Edward Smith
Product Specialist
Email Support

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