John in Linlithgow Posted December 16, 2017 Report Posted December 16, 2017 Microsfoft Security Essentials says Phantom Zero 7.9.3 has a bug Quote
iank99 Posted December 17, 2017 Report Posted December 17, 2017 This might also be to do with not enough copies of Phantom being installed yet - Microsoft use a 'reputation' mechanism as part of their malware protection which relies on an (unspecified) number of copies being installed across the world. For new versions of software it can mean a false positive being given (which is what this may be) - I've come across it in a couple of online communities I belong to that have had a similar issue with the software they use for access. Try downloading another copy from the Zero88 website and install again - it might be feasible that your original download has corrupted - it would be useful to check with a fresh copy. Quote Ian Knight aka The Service Guy - www.serviceguy.co.uk
Edward Z88 Posted December 17, 2017 Report Posted December 17, 2017 Hi John, Yes try Ian’s suggestion. I haven’t come across Security Essentials popping up saying there’s an issue, so maybe try giving it a go again. Kind regards Edward Quote Edward Smith Product Specialist Email Support
John in Linlithgow Posted January 7, 2018 Author Report Posted January 7, 2018 Many thanks Ian & Edward. Initially Essentials refused to download Phantom because it thought there was a virus in it. However, time has been a great healer & it has now downloaded ok! Looking forward to Glasgow PLASA & meeting Z88 team. John B Quote
Edward Z88 Posted January 8, 2018 Report Posted January 8, 2018 17 hours ago, John in Linlithgow said: Many thanks Ian & Edward. Initially Essentials refused to download Phantom because it thought there was a virus in it. However, time has been a great healer & it has now downloaded ok! Looking forward to Glasgow PLASA & meeting Z88 team. John B Hi John, Mandy will be visiting PLASA Glasgow so you will be able to chat with her, however we have chosen not to have a stand there this year. Edward Quote Edward Smith Product Specialist Email Support
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