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Can I download/dump an error report? Partial boot fail


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Posted

I switched my FLX on this morning and a red message appeared about being unable to load something. unfortunately my fat fingers pressed a key before I fully read what it said and the desk continued to boot normally but without my playbacks. I only lost a few test playbacks (but will start saving shows to USB). Is there way of sending an error report in to Zero88?

Thanks

Chris

 

Posted

Hi,

 

If you look in the System Text pane in System information under the Z key, is there an error message logged during boot? If you program some more then power cycle the desk, is the new programming recovered?

 

Kevin

Posted

Kevin got there first - I was going to write exactly the same!

 

Also, check you're running the latest software (ZerOS 7.9.2)

Jon Hole
Global Product Manager, Systems and Control

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