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Posted

Hi Andy,

 

Normally when we see this, it's because the effect is too fast for the moving light - try reducing the speed or size and see if that helps.

 

I've also seen a situation where it was related to the P/T Spd - the fixture's internals speed was pretty jumpy - so ensure that that's at 0 too.

 

Jon

Jon Hole
Global Product Manager, Systems and Control

Posted

Hi Jon, thanks for reply. Not sure if it's the case as the self testing programs are quicker, larger and completely smooth. Tried the fixtures with a tiger touch with no issues. I included the fixture file just in case I fouled up.

Posted

I included the fixture file just in case I fouled up.

Do you have a product user manual I can compare it to? Purely looking at the profile it looks like it's probably correct.

Jon Hole
Global Product Manager, Systems and Control

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