charliez Posted June 24, 2016 Report Share Posted June 24, 2016 It is a new Solution XL, i opened the packing box and worked with it for 3 days and crashed twice. I have to reinstall the os to get it recovered. The first day worked fine, and next morning it failed to boot up get the message as the attachment. i reinstall the system. On the third day which is this afternoon, when i moved from one office to the other, when i turn it on, it happened again. What might be the problem, i did not do any programing on the console yet. Just try to link with the remote iPad. There is no shut down procedure for turning off this console, just switch off if i am right? Quote Link to comment Share on other sites More sharing options...
charliez Posted June 30, 2016 Author Report Share Posted June 30, 2016 i pull the console apart and found there is one cable did not plug in properly, after that seems better. Quote Link to comment Share on other sites More sharing options...
Jon Hole Posted July 28, 2016 Report Share Posted July 28, 2016 Hi charliez, Sorry you had this problem, and sorry for the delay in replying to you! Hopefully this is all sorted now, but if you have any future issues like this, contact Keith in the service department and we'll get it sorted :-) Jon Quote Jon Hole Global Product Manager, Systems and Control Link to comment Share on other sites More sharing options...
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