Nico_fr16 Posted June 22, 2016 Report Share Posted June 22, 2016 Hello we just bought a solution xl console for the theater where i work, it's new for my coworker and me, and we have some issues : - a message appears "loading please wait" but it runs a loooong time. Yesterday, the console runs after instal the last software update (and wait a long time!) but this morning, nothing ... the loading is endless. - we bought a touch monitor viewsonic TD2420. It isn't in the list of compatible monitors, but can we instal some drivers ? If YES, how ? And if NO, should we buy an other one ? Thnaks for your help. have a nice day Quote Link to comment Share on other sites More sharing options...
kgallen Posted June 22, 2016 Report Share Posted June 22, 2016 Sorry can't help with the load problem. Regards the monitor there is no mechanism to load drivers yourself, they have to be supported by the underlying OS in the software. The compatibility list is not exhaustive it's just the list of monitors that the software developers have tested. If you get it to work, great. If not you could ask Zero88 if it's common enough for them to get working or you need to switch to a supported screen. Good luck! Quote Link to comment Share on other sites More sharing options...
iank99 Posted June 23, 2016 Report Share Posted June 23, 2016 The loading might also be endless because the touchscreen isn't compatible... As ZerOS initialises it will poll connected hardware and expect a "standard" response - your screen isn't sending that response so ZerOS loops waiting for it. If the screen was disconnected - you might find the loading happens a lot quicker. Quote Ian Knight aka The Service Guy - www.serviceguy.co.uk Link to comment Share on other sites More sharing options...
ziglight Posted June 23, 2016 Report Share Posted June 23, 2016 Hello Jon told me once that some connected USB devices draw too much current which can lead to dramatic slow-down or even abort of start-up loading ! Quote Link to comment Share on other sites More sharing options...
pierre arrua Posted June 23, 2016 Report Share Posted June 23, 2016 hi everyone i'm the boss of Nico and i thank you for your replys . the screen works well now but i have to plug it after the boot or there is a fatal error when i turn the desk on . there is too much current from the USB . Thanks' again Quote Link to comment Share on other sites More sharing options...
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