jw-lighting Report post Posted September 6, 2015 Hi, images loaded to the colour picker aren't viewed with full width/height. The colour-picking-algorithm catches the wrong colour, because it processes the finger touch on the picture with full width. So the touched point on the picture is not the processed one. It's hard to explain for me in english, please ask if you dont understand. The problem seems to be new in the latest firmware version. Regards, Jan Quote Share this post Link to post Share on other sites
Jon Hole Report post Posted September 9, 2015 Hi Jan, this was a bug of old software, have you updated your console? What version of software are you running? Quote Share this post Link to post Share on other sites
jw-lighting Report post Posted September 9, 2015 The problem seems to be new in the latest firmware version. Hi Jon, i'm sure we are using 7.8.4! Do you need our showfile to investigate? Quote Share this post Link to post Share on other sites
Jon Hole Report post Posted September 10, 2015 Can you send me the image please? (for reference, this is issue ZOS-6077, but it's currently closed) Quote Share this post Link to post Share on other sites
jw-lighting Report post Posted September 16, 2015 Hi Jon, i've send you an email with the showfile and the image attached. Regards, Jan Quote Share this post Link to post Share on other sites
