7.8.2 update : Remote issue

[nerdsteve]

Hello,

USA users here.

We just updated our Solution board to the new 7.8.2 and now we are having issues with using the ZerOS remote on the iPhone. Our network settings have not changed.

Currently we are running ZerOS remote Version 2.0 on our iPhones iOS 8.3

If there is a fix to this issue, we would like to know.

 

Thanks,

Steve

 

[mikeb]

Hi Steve

 

I have had a play with my Solution and IOS 8.2 with ZerOS remote 2.0 on my iPad and can connect Ok.

 

Following an upgrade it is worth checking that the network settings on the console haven't been returned to a default?

 

Regards

 

Mike

[nerdsteve]

When we did the update, we noticed it defaulted back, however we did set it back to what it needed to be and we still had no luck.

 

Thanks Mike for Confirming that you can connect with your iPad device. It could be a networking issue.

 

Thanks.

 

 

 

(UPDATE)

We had a conflicting IP Address issue.