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Posted

I Have a TLxtra, on starting up it shows error 001 data 1 count 151. the show on run is rubbish. thankfully I can reset the desk and reload the show. it also shows the same when editing live, press OK and the edit is ok.

 

any ideas?

Posted

Hi Chas C,

 

What version of firmware are you running on the console? Have you updated the firmware since creating your showfile (or possibly used another console, or Phantom, to create the showfile on originally?)

Jon Hole
Global Product Manager, Systems and Control

Posted

I think this may be a return to factory under warranty, doing all sort of strange things, if the desk is lightly tapped the fade times change, after reset the lcd displays do not come back up as readable although they are still set. the count is now 162? hankfully I can still run the show.

Posted

after reset the lcd displays do not come back up as readable although they are still set

 

This is fixed in Version 4.1.

 

As for everything else - give Keith a call next week on +44 (0)1633 833101 and he'll let you know the best way to move forward

Jon Hole
Global Product Manager, Systems and Control

Posted

Hi, the chat with Keith was useful, seems to be the battery, now replaced and seems OK. Updated to 4.1. The LCD was a setup problem, not in the manual, under the RH and LH LCD, I had to set the LCD to low.

Fingers crossed all OK now.

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