chilli 2410i

[dtnl2014]

We have transferred a pair of 2410i dimmers from a previous installation and found when coming to setup dmx addresses that the dmx patch is not available in the menu options. It must be an old unit as i have not come across this previously. Can anyone advise.

[KWR88]

_{This sounds like a very early basic model dimmer, these only had a DMX start address option available on them.}

_{there are a couple of options on this.}

_{Please PM me on the address below to take it further.}

[markhindle]

Hi, I have just become tech at a venue that has chilli 2410i dimmers installed (about 10 years old) and the dmx patch is not available on them as discussed in the previous posts. please can you let me know if there is anything that can be done i.e. firmware update or anything. cheers

[Jon Hole]

There are a few options, it's best to discuss with Keith on email keithrogers@eaton.com

 

In short, we might be able to do a firmware update, but this requires sending back the keypad and one of the internal 3 phase PCBs to us. However, depending on the age of the PCB, there's a possibility the new firmware won't install.

 

The alternative is an "upgrade kit" which includes a new keypad and 3 phase PBC.

 

Keith will be able to discuss the various options with you