John in Linlithgow Posted May 11, 2014 Report Share Posted May 11, 2014 I have just bought an Illusion 500 but can't assign fixtures. Also the 6 fixture buttons are not labeled as if the desk was not designed to accept moving lights. I tried to update software to v1.8 but it didn't seem to run after loading. Puzzled, Linlithgow s/n 0034201 03440002 Quote Link to comment Share on other sites More sharing options...
iank99 Posted May 12, 2014 Report Share Posted May 12, 2014 The buttons on the front panel weren't labelled on early Illusions, one of mine has a card overlay glued to the front panel showing what they do - which was main Fixture functions like beamshape, colour and so on. A later Illusion I sold to someone had the legends screen printed on. They do work with Fixtures - though it's a bit clunky, I do find it easier to mouse around the screen to select and change functions. If your update has failed then could I suggest you try once more - when I updated my original desk to 1.8 the first run fell over because the firmware was updated as well (If I remember correctly) and the updater didn't like doing that as well as updating the software. Quote Ian Knight aka The Service Guy - www.serviceguy.co.uk Link to comment Share on other sites More sharing options...
John in Linlithgow Posted May 12, 2014 Author Report Share Posted May 12, 2014 I did note that the desk serial number ended in 0002 so that ties in nicely with your answer! Although the disk utilities displayed the file, I wondered if formatting was the problem. I re-formatted the disc in the desk then loaded the OSF from pc. Lo & behold, this time the software loaded & everything looks just like the handbook! Many thanks for your reply. (I used to work in Sutton Coldfield, wife came from Harborne. Small world . . ) Quote Link to comment Share on other sites More sharing options...
iank99 Posted May 13, 2014 Report Share Posted May 13, 2014 No problem - it is indeed a small world... When this issue happened to me I nearly had heart failure - I thought I'd "bricked" the desk - after I calmed down, I tried the re-install just in case (being an old computer techie one sort of expects a hiccup like this from time to time) and lo - the darned thing worked! Quote Ian Knight aka The Service Guy - www.serviceguy.co.uk Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.