Trouble running USB installer

[Amarazee]

Hi,

 

I'm currently using a LeapFrog 48 running ZerOS 7.4 - I'm trying to upgrade to 7.8. I've got the Zero 88 USB stick, I've wiped it clean of everything and unzipped the installer which is the only file on the USB stick.

 

When I try and run the file on my PC to create the USB installer file I keep getting this error message: -

 

What can I do about this?

 

I've tried reformatting the USB stick and then reloading the file from my PC and re-running the installer but I just keep getting the same message?

 

Any help will be much appreciated.

 

- Katie

 

 

[Jon Hole]

Hi Katie,

 

Is the file saved on the USB when you open it? If so, that might be the problem?

 

Make sure the file is saved on your computer, rather than on the USB stick, and then try opening it.

 

Which version of Windows are you running?