labby Posted March 15, 2014 Report Posted March 15, 2014 Hi all i've been trying to install the new zero os onto a 1gb memory stick and keep getting the following message Installing to drive D:Formatting drive...Format Completed successfully.Installing boot sector...Copying install files to drive...ERROR : Extraction of install files failed..Installation Failed. i've tried installing as administrator for both MBR files but still get the same message, please help. i am using windows 8.1 thanks in advance Quote
kirk_sim Posted August 10, 2014 Report Posted August 10, 2014 Hi im having exactually the same problem....... what is the fix for this??????? Quote
Jon Hole Posted August 11, 2014 Report Posted August 11, 2014 Hi Kirk_sim, Are you running Windows 8.1 too? Quote Jon Hole Global Product Manager, Systems and Control
NickTaylor Posted August 10, 2015 Report Posted August 10, 2015 I am having the same problem. I am using the official memory stick. Sometimes it falls over when formatting and sometimes as it tries to transfer files. I assume there must be a fix. Quote
Jon Hole Posted August 26, 2015 Report Posted August 26, 2015 Hi All, Please confirm which operating systems you are running. If you have access to a computer running Windows 7 (or before) please try this, and let me know if this works. We have developed a new installation method which involves simply dragging the file onto the USB stick rather than installing it. This doesn't only solve this problem, but means you don't have to be an administrator, and you don't have to be using Windows either. We're using this on FLX currently, and we plan to bring this over to all ZerOS consoles by the end of the year. However, to get that functionality to work on yor consoles, there will have to be a "normal" installation method too. All the best, Jon Quote Jon Hole Global Product Manager, Systems and Control
Tbeunders Posted September 11, 2015 Report Posted September 11, 2015 I have Windows 7 but when i try to use the usb installer it still has an error Quote
Jon Hole Posted September 11, 2015 Report Posted September 11, 2015 I have Windows 7 but when i try to use the usb installer it still has an error What error are you seeing? Are you an admin of the computer you're using? Quote Jon Hole Global Product Manager, Systems and Control
Tbeunders Posted September 11, 2015 Report Posted September 11, 2015 It is the same error as labby and i am the administrator Quote
Jon Hole Posted September 11, 2015 Report Posted September 11, 2015 Can you try following these instructions please: http://zero88.com/support/index.php?/Knowledgebase/Article/View/489/ Thanks Quote Jon Hole Global Product Manager, Systems and Control
Tbeunders Posted September 11, 2015 Report Posted September 11, 2015 Great that worked!!! Thanks Quote
Tbeunders Posted September 16, 2015 Report Posted September 16, 2015 So i tried it, i thougt it worked but it doesn't it still has the same problem. Quote
Jon Hole Posted September 16, 2015 Report Posted September 16, 2015 Did you try both MBR Images A and B? Quote Jon Hole Global Product Manager, Systems and Control
Tbeunders Posted September 17, 2015 Report Posted September 17, 2015 Yes i also tried it with another USB device and another pc Quote
Jon Hole Posted September 17, 2015 Report Posted September 17, 2015 Hi Tbeunders, Please could you take a photo of the error you're seeing and either post it here, or email it to me (my address is in my signature below). Thanks Jon Quote Jon Hole Global Product Manager, Systems and Control
Tbeunders Posted September 18, 2015 Report Posted September 18, 2015 So... Now i tried to download again on my pc at home wich has Windows 10 on it. And now it has downloaded. So it Works now. But thanks for the help Quote
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