Ricksaw Posted December 18, 2013 Report Posted December 18, 2013 Hello all, I have a led mover that wont save any data, be it position, colour or intensity in cues? the unit operates just fine but the solution wont remember any data? other movers are being used on the desk and save ok, is there something when the profile was made that got missed off? many thanks Rich. Quote
Jon Hole Posted December 19, 2013 Report Posted December 19, 2013 Hi Rich, I believed you phoned the office this morning and Tyler is currently sorting this for you? If I'm wrong please let me know! Thanks Jon Quote Jon Hole Global Product Manager, Systems and Control
Alstead Posted December 23, 2013 Report Posted December 23, 2013 I have the same problem, I just added 4 Phantom 575 pro's to the rig but i am not able to save any positions or memory's. I can control the lights using the weels and the position palette, but for some reason i am unable to save. Quote
mikeb Posted December 23, 2013 Report Posted December 23, 2013 Alstead, A couple of questions to clarify; Do you have any other movers configured on the desk and if so, are you seeing the same behaviour with them? What software build is on the desk - 7.7.0? Could you attach a show file to be looked at? Regards Mike Quote
Alstead Posted December 23, 2013 Report Posted December 23, 2013 These are the first moving heads in the rig, and yes the software is up to date at 7.70 k2 kerstshow 23-12.isf Quote
Franck Posted December 24, 2013 Report Posted December 24, 2013 I have loaded your show and did the following:In the OUTPUT WINDOW - WINDOW SETUP - select SHOW FIXTURE SECTION - confirm with OKSETUP - DESK SETUP - MEMORY DEFAULTS - TRACKING - YESWorking fine for me Quote
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