Remote Zeros Slow Response

[Webbo]

Hi,

I am trying to use the zeros remote V4.1.13 on both a SAMSUNG Galaxy Ace phone & 10" Galaxy tab2 with a Netgear router to a Solution desk, bought this year. To say the response is slow is an understatement, I could literally, come down a ladder, across the hall, up into the balcony & into the lighting control room to operate the desk quicker than than trying to do it on my Android. This is proving to be a big dissapointment so far as this was one of the features that persuaded me to recommend this desk for our local Theatre to buy it. Even when a screen comes up, it crashes when rotating the screen. Have I missed something in the setup, or has anyone got any suggestions as to how to make this app' useable?

[Jon Hole]

Hi Webbo,

 

Is the desk running slowly too, or is it just when using it through the remote?

 

Many Thanks,

[keredyelesob]

Do you know if the android app will be getting updated soon, i have the same problem of the app responding very very slowly (it is also very intermittent). i am also using the solution desk but i have tried using the remote app with an ORB and also the phantom Zeros on my PC and have the exact same problem. the devices i have used the remote app on are Acer A500 tablet, Samsung Galaxy S2 and Samsung Galaxy S4. if i use the remote on Iphone 3 or windows laptop i have no problems so i think it is defiantly a problem with the android app.

 

 

Note: the desk does not slow down when remote app is connected

[Webbo]

Hi John.

The desk seems to run fine, so figure it must be the Android app?

Webbo

[andy80]

seems like it isnt the only thing that runs slow?

did anyone get a solution to this?