Frog2 Posted August 19, 2013 Report Share Posted August 19, 2013 I am trying to do a USB install on my Frog2 i recently bought and when i put my memory stick in it comes up with Installing to drive G: Formatting drive... Format Completed successfully. Installing boot sector... Copying install files to drive... ERROR : Extraction of install files failed.. Installation Failed. Could anyone help overcome this? Quote Link to comment Share on other sites More sharing options...
Jon Hole Posted August 19, 2013 Report Share Posted August 19, 2013 Hi, How did you extract the .zip file? Using Windows Explorer or a 3rd party programme such as WinZip? Which version of Windows are you running? Have you definitely downloaded the USB version and not the CD version? Best regards, Quote Jon Hole Global Product Manager, Systems and Control Link to comment Share on other sites More sharing options...
Frog2 Posted August 19, 2013 Author Report Share Posted August 19, 2013 I unzip using windows explorer I use windows 8 Yeh have tried both versions for piece of mind Quote Link to comment Share on other sites More sharing options...
KWR88 Posted August 19, 2013 Report Share Posted August 19, 2013 if you could PM me on the address below, with the units full serial number so i can date the hardware and firmware on the desk, but a quick question is do you have a single or double USB port on the front panel of the desk? If this is the double USB then you would need to use the CD image to upgrade the desk not the USB. Quote Regards, Keith Rogers Zero 88 Support: support@zero88.com Link to comment Share on other sites More sharing options...
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