Chase/auto Save Bug

[Dan West]

Hi,

 

Think I may have found a bug in the is.

 

I was in the middle of programming a chase and got to about 32 steps when the auto save kicked in a saved. At the moment there's nothing programmed apart from this chase which I was trying some new lights out with.after it auto saved, the DMX output's froze and and I couldn't bring anything up or doen. then after a min the faders/movers I had tried to move before all came to life and everyone was back to normal.

 

Tried it again creating another chase over 32 steps and it did it again.

 

Using the latest OS

[Jon Hole]

Hi Dan,

 

Please can you email me the showfile? Can you also let me know exactly what I should do to recreate the issue (what did you program into each step of the chase etc etc).

 

I think we have solved this issue already, and we are currently internally testing a new software release, so I will load it onto a console tomorrow to see if I can recreate it.

 

Best regards,

[Dan West]

Hi Dan,

 

Please can you email me the showfile? Can you also let me know exactly what I should do to recreate the issue (what did you program into each step of the chase etc etc).

 

I think we have solved this issue already, and we are currently internally testing a new software release, so I will load it onto a console tomorrow to see if I can recreate it.

 

Best regards,

I will do tomorrow morning first thing.

 

I have 6 led bars each with 24 blocks of LEDs in. I was just bringing each blue block on step by step.

 

I have deleted the chase on my saved show but I'll rebuild it in the morning then email the saved show over to you.

 

Dan

[Dan West]

I'm trying to build the chase to see if I can get it to freeze again, but instead the desk keeps crashing now. just grabbing the crash logs and ill attach them

heres the attachments

[Jon Hole]

Thanks Dan,

 

Added an issue as ZOS-5428. I'll feedback once our software team have had a chance to look through your debug files.

 

Best regards,

[Jon Hole]

Hi Dan,

 

Our software engineers have investigated this issue, and have found it to be a duplicate of another issue (ZOS-5260) which we have fixed, and are currently testing.

 

This fix will be included in the next release of ZerOS (ZerOS 7.7).

 

Best regards,

[Dan West]

Hi Jon, thanks for the quick reply. Just went to start programming for another show forgetting about the error and it crashed haha (seems to be when programming the first memory it crashes the desk)

 

I'll keep an eye out for the update

[Jon Hole]

Hi Dan,

 

If you are interested in testing some Beta Software, I can add you to our Beta Test group? We just released the first Public Beta of the software today.

 

Regards,

[Dan West]

Hi Dan,

 

If you are interested in testing some Beta Software, I can add you to our Beta Test group? We just released the first Public Beta of the software today.

 

Regards,

i'd be more than happy Jon, want me to send you an email?

[Jon Hole]

No need - I've added you to our Beta Test group.

You should find an extra forum within 'ZerOS Consoles' called 'Beta Test' which will have all the instructions and downloads.

 

Give me a couple of hours... after lunch I'll upload a new version of software (7.6.23)