Submasters not remembering Position Palettes

[CBMatt]

Hi Guys,

 

I've been having some issues when programming submasters. Whenever I program my movers into a submaster with a position palette they never update correctly when I update the palette at the next venue. All my cues update just fine all the time and yes I'm using the merge option when updating palettes.

 

My Leapfrog48 has been doing this for the past 3-4 software updates and I'm currently on 7.4 using tracking advanced.

 

My keystrokes are as follows...

 

choose movers, Home, select color palette, select beamshape palette, select position palette, select submaster to program, PROGRAM.

 

Get to the next gig, reposition palettes used and the submasters all stay the same from the previous gig.

[Kirkup_xp]

Hi Matt

 

Do you have SmartTag enabled? What fixtures are you using?

 

Thanks,

[CBMatt]

No smart tag is not enabled.

 

Various fixtures... Robe Vision scans, LED Heads

 

No smart tag is not enabled.

 

Various fixtures... Robe Vision scans, LED Heads

[Kirkup_xp]

Hi Matt

 

Can you send me a show file with your patch and some submasters that aren't updating correctly? This mechanism should be working fine.

 

Also, how are you updating the palettes? Do you re-record and merge, or use the Update function?

 

Thanks,

 

 

 

Peter