Cannot load shows into Phantom Jester

[Sir B.]

Just this week, we started using a Jester TLXtra desk, and I have programmed a whole show with it. However, when I try to load the saved file from the desk into phantom jester, it won't load properly. The Memory list shows some weired characters, and when I close Phantom Jester and reopen it, I get this error message:

 

Error 007

Bad ChannelSize

Data 0 Count 029

 

Reseting the desk (Phantom Jester) in superuser and trying again didn't help much.

This has happened with two different files saved to different thumbdrives. Just to be on the save side, I'd rather not try to load these files back into the desk.

 

Any help would be greatly appreciated.

[KWR88]

can you e-mail me the show files to adderss below and I will have a look at what is happeing.

[Sir B.]

OK, I just sent you an email.

 

Thank you, I appreciate it.