Universe B probs.......

[lightning77]

Hey kind people at Cooper Controls,

 

I have a Bullfrog and am unable to get any output from Universe B. The patching is all fine, ie some on A and some on B, and the desk (output monitor) indicates that signal is being sent to both Universes, however there is no actual output from the B universe.

 

I tested the generics on B by just swapping the dmx cables around A>B, B>A and when patched to A they work fine so it's not a lamp issue.

 

Is there a way do activate/deactivate universe B, or am i just having a blonde moment and missing something.....?

 

many thanks in advance

[KWR88]

hi,

 

No there is no way of turning the universe on or off it is always on and outputting a signal.

Is the green LED next to the socket on?

If you can pm on the address below with the answer and the desk serial number so I can date the hardware I can help you further from there.