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Posted

Hi,

 

I have a problem with one of the Betapack 3 dimmer packs we have in our school. All of a sudden channels/plugs 5 and 6 have stopped working. I've tried changing the DMX channels etc but still no luck. Im wondering if something has gone inside. Any idea's? I dont think its very old.

 

Many Thanks

 

Jack

Posted

Hi Jack

 

It's probably easiest to give us a call at the office tomorrow on +44 (0)1633 838088 and we'll be able to talk you through fault finding this. If you don't have a memory playing back inside the dimmer, and it's not responding to DMX control on those channels, it's possible there is a hardware fault inside the dimmer.

 

 

 

Peter

Peter Kirkup

Posted

Hi Jack,

 

if you want to contact me on the DD number below to help speed things up.

Regards,

Keith Rogers

Zero 88 Support: support@zero88.com

Posted

Hi both

 

Thanks for your help, I managed to get it into the company we bought it off and they currently have it there.

 

Many thanks

 

Jack

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