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I have a problem with one of the Betapack 3 dimmer packs we have in our school. All of a sudden channels/plugs 5 and 6 have stopped working. I've tried changing the DMX channels etc but still no luck. Im wondering if something has gone inside. Any idea's? I dont think its very old.


Many Thanks



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Hi Jack


It's probably easiest to give us a call at the office tomorrow on +44 (0)1633 838088 and we'll be able to talk you through fault finding this. If you don't have a memory playing back inside the dimmer, and it's not responding to DMX control on those channels, it's possible there is a hardware fault inside the dimmer.





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