jrphs Posted May 17, 2012 Report Share Posted May 17, 2012 Hi, I have a problem with one of the Betapack 3 dimmer packs we have in our school. All of a sudden channels/plugs 5 and 6 have stopped working. I've tried changing the DMX channels etc but still no luck. Im wondering if something has gone inside. Any idea's? I dont think its very old. Many Thanks Jack Quote Link to post Share on other sites
Kirkup_xp Posted May 17, 2012 Report Share Posted May 17, 2012 Hi Jack It's probably easiest to give us a call at the office tomorrow on +44 (0)1633 838088 and we'll be able to talk you through fault finding this. If you don't have a memory playing back inside the dimmer, and it's not responding to DMX control on those channels, it's possible there is a hardware fault inside the dimmer. Peter Quote Link to post Share on other sites
KWR88 Posted May 18, 2012 Report Share Posted May 18, 2012 Hi Jack, if you want to contact me on the DD number below to help speed things up. Quote Link to post Share on other sites
jrphs Posted May 19, 2012 Author Report Share Posted May 19, 2012 Hi both Thanks for your help, I managed to get it into the company we bought it off and they currently have it there. Many thanks Jack Quote Link to post Share on other sites
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