jrphs Report post Posted May 17, 2012 Hi, I have a problem with one of the Betapack 3 dimmer packs we have in our school. All of a sudden channels/plugs 5 and 6 have stopped working. I've tried changing the DMX channels etc but still no luck. Im wondering if something has gone inside. Any idea's? I dont think its very old. Many Thanks Jack Share this post Link to post Share on other sites
Kirkup_xp Report post Posted May 17, 2012 Hi Jack It's probably easiest to give us a call at the office tomorrow on +44 (0)1633 838088 and we'll be able to talk you through fault finding this. If you don't have a memory playing back inside the dimmer, and it's not responding to DMX control on those channels, it's possible there is a hardware fault inside the dimmer. Peter Share this post Link to post Share on other sites
KWR88 Report post Posted May 18, 2012 Hi Jack, if you want to contact me on the DD number below to help speed things up. Share this post Link to post Share on other sites
jrphs Report post Posted May 19, 2012 Hi both Thanks for your help, I managed to get it into the company we bought it off and they currently have it there. Many thanks Jack Share this post Link to post Share on other sites
