Betapack 3

[jrphs]

Hi,

 

I have a problem with one of the Betapack 3 dimmer packs we have in our school. All of a sudden channels/plugs 5 and 6 have stopped working. I've tried changing the DMX channels etc but still no luck. Im wondering if something has gone inside. Any idea's? I dont think its very old.

 

Many Thanks

 

Jack

[Kirkup_xp]

Hi Jack

 

It's probably easiest to give us a call at the office tomorrow on +44 (0)1633 838088 and we'll be able to talk you through fault finding this. If you don't have a memory playing back inside the dimmer, and it's not responding to DMX control on those channels, it's possible there is a hardware fault inside the dimmer.

 

 

 

Peter

[KWR88]

Hi Jack,

 

if you want to contact me on the DD number below to help speed things up.

[jrphs]

Hi both

 

Thanks for your help, I managed to get it into the company we bought it off and they currently have it there.

 

Many thanks

 

Jack