Clock keeps resetting to 1st Jan 2006

ferg · October 17, 2011

Hi there

I am having an issue with our Leapfrog 96, the desk keeps reseting its clock to

1st Jan 2006 and 00:00:00 hrs. on start up.

The battery has been changed and the issue remains...

I am also having an issue when clearing fixtures and dmx patch in set up, where the desk crashes

every time, deleting a whole show is no problem it only seems to be when clearing memories and patch info.

I am running OS 7.2

Thanks in advance

Ferg

**Kirkup_xp** · October 17, 2011

Hi Ferg

Do you get a notification about the NVR tests when you restart the desk?

Can you let me know the BIOS version reported in Desk Information (SETUP/FILES)

We should be able to work out from there what is going on.

ferg · October 18, 2011

Thanks for the response Peter.

I went into check it out today

No NVR indication at start up (I noticed it said "NVR Retention check OK" as it booted up)

Bios version is MLX8016

Cheers

Ferg

ferg · November 1, 2011

Hi There ,

just wondering if you guys have found out the cause of my issue? firmware maybe???

about to da a series of shows culminating in a huge show in December would like to iron out any issues beforehand

Thanks in advance

Ferg

**Jon Hole** · November 3, 2011

Hi ferg,

Peter who was dealing with your issue is out of the office this week I'm afraid, sorry.

I have passed this onto our software and service teams to see if they can help.

When you set the time, does the clock count up as you would expect, or does it stay on the time you set?

Thanks,

**KWR88** · November 3, 2011

Hi Ferg,

Could you pm me on the address below with the desk serial number.

I think the issue you are seeing is to do with the connection of the battery to the device that generates the clock for the unit.

this may be somethign as stupid as a loose screw but it will be quicker to do it off forum.

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