Elara wide mode does not work

[rmberg]

Hi

 

On my Elara I want to use the B channels as 13-24 in the preset mode.

That does not work using the wide button.

Anybody any idea with chip could be damaged?

 

Thanks, Ruud

[KWR88]

Think that I may have dealt with this off line.

If not is it a mk1 or mk2 desk.

Quick way to tell is what colour is the front panel Grey or Green?

 

If grey then, I assume that they work ok in two preset mode? If yes then there is nothing that I can think of that would stop the channel faders working in wide mode other than the dimmers not being set to correct addresses.

If no then there could be a mechanical fault that is stopping them, broke track, failed IC's etc.

 

If Green then same question as above, but there will also be the added issue with the desk own softpatch option being set so the channels are not 12-24 as well.