Screen width on remote with V7

[norm]

Hi

 

Using a Windows Mobile V5 remote with ZerOS V6 on a Leapfrog 96 worked fine. Since upgrading to V7 the display on the remote is now wider than the screen showing faders 1 to 5 and about a quarter of fader 6.

 

What is causing this to happen?

[Jon Hole]

Hi Norm,

 

Could you take a photo of the screen (or a screen if this is possible on your phone) so we can see the problem?

 

Thanks,

[norm]

Jon

 

Sorry for the delay. We are upgrading the theatre heating during the summer break to try and increase efficiency and reduce gas bills leaving little time for anything else.

 

Attached is a photo of the remote. After taking the photo I upgraded to v7.1. The remote is still the same.

 

Norm

[norm]

Same problem with V7.2.

 

Norm

[Jon Hole]

Hi Norm,

 

There is no file attached to your post?

 

Jon

[norm]

Sorry Jon. Last time I attached the picture I got a database error message so wasn't sure if it had worked. It obviously hadn't. Trying again...

 

Norm

 

 

 

[Jon Hole]

Hi Norm,

 

Does this happen on all the screens, or just Channel Faders?

 

I've logged this with our software development team as issue ZOS-4036, which points them back to this thread.

 

Regards,

[norm]

Jon

 

It happens on all screens including menus. I think that there used to be a scroll bar to the right of the menu screen and if I'm remembering correctly it is now missing.

 

Regards Norm