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Posted

Hi,

my jester shows an error if i power it on. Something in the Rom is wrong. What can i do, update is not possible? Who does the service for germany?

Thanks,

Martin Storm

Posted

Hi Martin,

 

What error is it showing?

 

It sounds like the internal battery might have died. These are 'CR 2032' batteries and can be picked from from most stores and are relatively easy to replace once you have opened up the Jester.

 

Franck Tiesing, our Northern and Eastern Europe Sales Manager, can be contacted using the following address if you would like support in German.

 

franck.tiesing@cooperindustries.com

 

I hope this helps,

Jon Hole
Global Product Manager, Systems and Control

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