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Posted

Someone kindly dropped our Dmux 48 during a get out, and now it is kaput. does anyone know the a better place to get this repaired in london rather than the obvious and expensive?

 

also is it nessecary to have a RMA number to get a betapack repaired??

Posted

Anything that you send back to us will need an RMA number, so we can track it through the system when it arrives at our warehouse.

 

It's probably best to talk to Keith, our Service Manager, about both of the products. He can probably advice of someone nearer to you who might be able to help fix your Demux.

 

His number is +44 (0)1633 833101 and email is keith.rogers@cooperindustries.com

 

I hope this helps

Jon Hole
Global Product Manager, Systems and Control

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