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Posted

Since the update to version 6.0 of the Iiyama ProLite T1531SR is no longer a touch screen.

You can calibrate this in Desk Setup -> Display, but the operation failed by touch.

With the 5.4 version of this works without problems. has anyone this problem?

 

Greetings

Thorsten

Posted

Hi Thorsten,

 

We are looking into this and will reply to your email again once we know more information.

 

Many Thanks,

Jon Hole
Global Product Manager, Systems and Control

  • 4 months later...
Posted

I have such a problem with version 6.1 and work fine with version 5.4 with this touch screen :

 

http://www.hantouchusa.com/4-wire%20specs/HT150A-NENBS52-R.pdf

http://www.hantouchusa.com/controller%20specs/HTUSA-EBU4-3.pdf

 

Sorry it's reference of the touch-screen and touch screen controler as OEM product as I'm do my personal touch screen monitor with EOM material and a classical 15" TFT screen !

 

I have to downgrade my Frog to V5.4 to use touch screen function. ;(

 

In fact when I try to calibrate on version 6.1, the green box with cross inside don't recognize that I touch the screen and never change color and move at a another point. Certainly because the touch screen controler isn't recognize anymore by the OS. I try of course to reinstall the OS 6.1 at least two times and I change the USB port too... but when I downgrade, everything work fine !

 

I hope this complete description help you to find the problem for the next revision !

Posted

Hi Aurora,

 

Sorry for my delay in replying to your post.

 

Unfortunately, your product isn't listed on our 'compatible external touch screens' post which is available here:

http://support.zero88.com/forum/index.php?showtopic=3913

 

In the next release of ZerOS, which will be a free update coming soon, there are a few fixes for some touch screen monitors. Although I can not guarantee that your product will work with this new version of ZerOS, it is certainly worth trying.

 

We will announce here, and on our Twitter page, when the new version is available to download.

Jon Hole
Global Product Manager, Systems and Control

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