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Posted

Hi there

 

I have recognized a strange behavior on LeapFrog 48 with OS 6. If you plug in a Memory stick for saving the show, the desk freezes and you can't do anything. if you unplug the stick, it works again... if you replug it, again it freezes and after some plug / unplugging finally i can save the show...

Carl Ehrhardt

Technical Director

Kellerbühne St.Gallen

CH-9000 St.Gallen

Switzerland

 

www.kellerbuehne.ch

Posted

Hi Carl,

 

We haven't experienced this problem.

 

Could you give me some details about the memory stick? How big is it and who is it made by?

 

Once you have plugged in the memory stick, how long do you leave it plugged in for before unplugging it?

 

Are you inside SETUP when you plug the USB stick in?

 

The more information you can provide the better!

 

Many Thanks

Jon Hole
Global Product Manager, Systems and Control

  • 2 weeks later...
Posted

Hi Carl,

 

We haven't experienced this problem.

 

Could you give me some details about the memory stick? How big is it and who is it made by?

 

Once you have plugged in the memory stick, how long do you leave it plugged in for before unplugging it?

 

Are you inside SETUP when you plug the USB stick in?

 

The more information you can provide the better!

 

Many Thanks

Hi Jon

Well right now - we couldn't reproduce it... i think we plugged the stick in before we entered the setup. It was a Sony 2 or 4 GB and before we used it for the OS update.The Stick was plugged in for about 20 sec. well maybe it was a real strange combination :-)

Carl Ehrhardt

Technical Director

Kellerbühne St.Gallen

CH-9000 St.Gallen

Switzerland

 

www.kellerbuehne.ch

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