pierotec Posted October 27, 2010 Report Posted October 27, 2010 Hi, in release 6.0.0, the update window not working properly or not I understood Thanks Piero Quote
Jon Hole Posted October 27, 2010 Report Posted October 27, 2010 Hi Piero, What is not working in the Update Window? In all our tests this has been working fine. Many Thanks Quote Jon Hole Global Product Manager, Systems and Control
pierotec Posted October 27, 2010 Author Report Posted October 27, 2010 in particular update on the UDF and UDK. using the graphical interface on the touchscreen, the sintax is not complete I hope I was clear thanks Quote
Jon Hole Posted October 27, 2010 Report Posted October 27, 2010 I can't replicate this problem, sorry. If you have time, if you could take a photo and either email it to me or attach it in a reply to this thread, it would be greatly appreciated. Many Thanks, Quote Jon Hole Global Product Manager, Systems and Control
pierotec Posted October 27, 2010 Author Report Posted October 27, 2010 okay, however the problem is also viewable on PhantomZerOS Hi Piero Quote
Jon Hole Posted October 27, 2010 Report Posted October 27, 2010 Attached is what I see when I update a UDK... is it the same? Quote Jon Hole Global Product Manager, Systems and Control
pierotec Posted October 27, 2010 Author Report Posted October 27, 2010 yes, but the release is 6.0.0. selecting UDK 1/1 the button not turns red, and the command line turns red for error sintax Quote
Jon Hole Posted October 27, 2010 Report Posted October 27, 2010 Sorry, I didn't realise I was still using a beta of Phantom. However, I have upgraded to 6.0.0 and this still works fine. Here is a screenshot of Monitor 1 while updating a UDK. Quote Jon Hole Global Product Manager, Systems and Control
Jon Hole Posted October 27, 2010 Report Posted October 27, 2010 Ahhh I see - we'll look at this tomorrow when I'm back in the office. You can press UPDATE and then press the actual UDK and this is accepted in the command line. Many thanks for taking the time to post the screenshot. Quote Jon Hole Global Product Manager, Systems and Control
pierotec Posted October 27, 2010 Author Report Posted October 27, 2010 also update stack/cue I noticed an anomaly. The stack 1 appears to function properly stacks 2-3-4-etc. occurs this problem shown in photos thanks to you, I work very well with your products best regards Piero Quote
Jon Hole Posted October 28, 2010 Report Posted October 28, 2010 I've added the 'updating UDK' bug as issue ZOS-3188 and the 'Updating cues in stacks >1' bug as issue ZOS-3189. Thank you for alerting us to these. Quote Jon Hole Global Product Manager, Systems and Control
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