Jack_KTown Posted February 21, 2010 Report Posted February 21, 2010 Hello, I have the problem that the desk is loosing the links between memory and brightness submaster when power is switched off. It also happend, when I save the show to the floppydisk and turn power off and then on again. The desk loads the show from the floppydisk rebuild the desk (memorys an focus submaster) no error messages are shown. Then I switch to run mode. The window with the submasters linked to the memorys is empty (when using the submasters nothing happend). But when you press the transfer button in program mode all previous programed links are shown in the pop up window. When the first link is done, the list in the pop up window is cleared and shows the previous done link correcty. Otherwise the desk works fine. Any ideas to solve the problem? Thank you in advance. Some additional infos: Desksoft: 3.9 Global fixtures: 4.0 Quote
KWR88 Posted February 22, 2010 Report Posted February 22, 2010 Please can you e-mail me on the address below with the desks serial number, willthen be able to date the hardware and be able to help solve the issue. Quote Regards, Keith Rogers Zero 88 Support: support@zero88.com
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