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Posted

Hi Peter

 

It's possible that the thumb wheel sensor has come loose slightly from the wheel itself. This can be easily rectified by your Zero 88 distributor and should be covered under the warranty for the desk. If you have no joy with your distributor, please let us know and we can arrange repair here.

 

Kind Regards,

 

 

Peter

Peter Kirkup

  • 1 month later...
Posted

Peter,

 

Is it also a software thing..? I often find that I roll the wheel far to far for things like intensity. Then when I try to bring them back up, it takes a while. When I put them down slowly, they act as normal. I am thinking that the software is not acting properly....

 

Regards,

Posted

If the wheel edit mode is anything other than Absolute, then with multiple fixtures selected, the desk will allow you to roll the wheels below 0% and above 100%. The desk allows this to maintain the relative levels of the different fixtures selected. So if you roll a wheel 3 revolutions below zero for example, you'll have to roll it back up 3 revolutions to bring it back to zero before you'll see any output change. So it can look like the wheels stop responding for a time.

 

There will be a change in the next version of software (reference JES-2072) to improve this behaviour, as it can be confusing as you've found.

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