Have to calibrate touchscreen with each boot

[Ivan]

Hi,

 

I'm using a LG L1510SF touchsreen on the desk.

This works fine, besides the fact that I have to perform a calibration every time the desk is booted before I can use the touchscreen.

 

Regards,

Ivan

[Kirkup_xp]

Hi Ivan

 

We have an idea what might be causing this - could you try the following for me:

 

After each boot, open the System Info window (Shift+F6) and log down all the details under "Input Devices". Do this for a few seperate boot attempts and see if the numbers change - post the results here and we'll see whether we can track down what's happening.

 

 

Thanks,

 

 

Peter

[Ivan]

Hi Peter,

 

The usb enumeration was not the problem, no changes at all.

But we discouvered also another problem. De desk had a severe case of altzheimer.

After opening the desk we found out that the backup battery was installed up-side down.

And this was the cause of all problems (ofcourse).

So, problem solved.

 

Probably the battery is installed up-side down from the factory to prevent it from drawing empty.

And the the dealer should install it correctly....

 

Thanks,

Ivan

[Kirkup_xp]

Hi Ivan

 

Thanks for letting us know - that does sound like it would cause that problem and some others. The battery should be fitted correctly by the factory - I'd like to pass your comment on to the factory. Could you possibly PM me with the Serial Number of your desk?

 

Thanks,

 

 

 

Peter