Lxsparks Posted March 14, 2008 Report Posted March 14, 2008 Hi, I had an interesting fault last night while programming a show. Having to re-do a chase from scratch I deleted the existing memory which contained the chase and programme the first step. When I came to record the second step and select the "Turn current memory into a chase" button the system crashed. After rebooting the desk I found that the memory I was working on did contain the first programmed step and nothing seemed to have been affected. So I repeated the procedure - deleted the memory and reprogrammed it and again when it came to "Turn memory into a chase" it crashed! I decided second time third time round to delete that particular memory again but this time add in a point cue and saved my chase there. Very odd. Matthew Quote
Kirkup_xp Posted March 17, 2008 Report Posted March 17, 2008 Hi Matthew A couple of things to check - first of all, are you running the latest versions on the desk (version 4.0.10 Operating system and Desk Software 4.2.15) - you can see this in Desk Information in Setup/Files When the desk crashes, it generates a debug file which it'll ask you to save to a USB stick when you reboot. If you have any of these (called debug.dat) can you email them to me - pkirkup@zero88.com - and we'll have a look at them. A copy of the show file would also be useful. Sorry to hear you've had problems with crashing, Peter Quote Peter Kirkup
Lxsparks Posted March 17, 2008 Author Report Posted March 17, 2008 Hi Peter, Thanks - I have sent you the show files and the debug file. The desk OS is version 4.08, I thought I had the latest but obviously I haven't! I'll hold out for the next big release which is due out any day soon... *fingers crossed* Matthew Quote
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