New Leapfrog Up2date

[Carl Ehrhardt]

Just little thing - we bought a new LeapFrog48 and a few day ago it was sent to us. But it had an old operating software version. It was something about 1.36 so the newest in Version 1 would be 1.37. But there was already Version 2 released. Is there a special reason why you don't ship it with the newest Version? For the Customer it would be easier if the desk comes with the newest version.

[Kirkup_xp]

Hi Carl

 

Thanks for your message... Our suppliers often purchase multiple desks for stock, and therefore sometimes these desks become out of date before they are sold. All of our desks are updatable via a download from our website, and we advise that before commencing programming you should make this download if the desk is out of date. When you purchase a new PC you are in the same situation - Microsoft Windows will download updates for the first few hours it runs, because it has been sitting a cardboard box for a few weeks whilst on its way to the shop, then on its way to your house. All desks are shipped from the factory with the latest software at the time they were manufactured.

 

I hope this clears things up.