Jump to content
Vari-Lite Controls Support Forum

Recommended Posts

Posted

Hi i have a small problem with my desk, 5 to 10mins after i switch on the desk it freezes... i have to reboot it and will work for the rest of the night perfectly... i have cleared and installed the latest os .. and still does it... Wish to fix this bug

 

thanks in advance for your help

Posted

Are you carrying out any tasks on the desk when it freezes? Can you describe exactly what you were doing and what happens - does the desk stop responding, or just the screen? Do the generic faders still work? Are any messages displayed?

Peter Kirkup

Posted

first can you give me the desk full serial number (by PM please) so I can date it.

 

Second when you boot the desk do you have any id error message displayed on the monitor i.e. id 3 invalid etc.

 

I can think of anything too obvious but my best guess is to do the dimm module having a fault but not sure why power cycling cures this for the rest of the run.

The only other issue may be the internal clocking.

Either fault may require the desk to be looked at by one of our service agents.

Regards,

Keith Rogers

Zero 88 Support: support@zero88.com

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.