dave evans Posted October 1, 2004 Report Share Posted October 1, 2004 When loading the desk (illusion 500) all the channels in the channel window appeared green with a small red dash. Any attempt to raise the levels could not be acheived (mouse and keyed). DMX patch was all correct and was then editted to default to try and resolve the problem - this did nothing. The desk was then completely reset and still the problem remained. Finally the 1.4 software release was loaded and this still did nothing. After a second attempt at reloading this software the problem finnally corrected itself and channel control was again active - woo hoo! Puzzled all of us. Any light on the matter would be great...... Dave Quote Link to comment Share on other sites More sharing options...
Paul Posted October 3, 2004 Report Share Posted October 3, 2004 You didn't have Topset set to zero for all your channels by any chance did you? Quote Link to comment Share on other sites More sharing options...
dave evans Posted October 4, 2004 Author Report Share Posted October 4, 2004 Not that i can recall. We went through every part of the desk that could have caused the problem and we checked the topset. Also - surely by reseting to factory settings this would have been eliminated? Quote Link to comment Share on other sites More sharing options...
K-Nine Posted October 5, 2004 Report Share Posted October 5, 2004 While the desk is powering up and actually loading the show from flash the channel levels may appear as red dashes in the Channel Data Display. However, as soon as the show has completed loading the levels should change to their current output levels and beb displayed in black. If you are still seeing red dashes, this would indicate that topset had been set on some of the channels. I would recommend that you upgrade the desk with the latest software which is available from this site. Quote K-Nine : Technically Advanced Roving Dog In Space Bran Media | Myspace Link to comment Share on other sites More sharing options...
dave evans Posted October 6, 2004 Author Report Share Posted October 6, 2004 Thanks will download the new software and hope this works. Quote Link to comment Share on other sites More sharing options...
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