Pinspot Posted July 3, 2005 Report Posted July 3, 2005 Hi My fatfrog board has a serious problem. When I first turn on the board it was working ok for the first 5 min and then both LCD screens on the board started flashing on and off randomly. Also all of the buttons on the board stopped working. This happen after I loaded a fixture file from the floppy disk that was included with the board. I have uploaded files from that floppy disk in the past with no problems but I am not sure if this problem has to do with up loading fixtures or not. I turned the board off and then on and as soon as I turn it on the LCD screens continued to flash and the board would not go though its self test run when you usually start up the board. I turned it off again and waited an hour and it still did the same thing. I turn off the board another time and unplugged all the cables and waited and hour and then plugged all cables back in and the same problem continued. It can’t be the battery because I bought the board 5 months ago and I have never had any problems with the board until now. It has version 9.8 software on it right now. Any help would be greatly appreciated. Thank you, Pete Quote
sam.henderson Posted July 3, 2005 Report Posted July 3, 2005 Your best bet would be to give Zero88 a ring and speak to someone from technical support like Keith Rodgers. Their number is: 01633 838088. Sam Quote Sam for a interactive training suport program on how to use your fat frog effectivly why not look at my frog training program-
Pinspot Posted July 4, 2005 Author Report Posted July 4, 2005 Im going to call up Act lighting where I bought the board from and see what they say. Pete Quote
sp Posted July 4, 2005 Report Posted July 4, 2005 Don't hesitate to contact Keith he's a great guy :wink: sp Quote
Mario Posted July 6, 2005 Report Posted July 6, 2005 Pete, Please give me a ring at the shop so we can sort it out. 818-707-0884 Mario A.C.T Lighting, Inc. Quote
Pinspot Posted August 7, 2005 Author Report Posted August 7, 2005 My fatfrog board has been fixed. The Mother-board had to be replaced. All is well again! Thanks for the help everyone Pete Quote
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